Create or complete a warranty enquiry

Do you have a problem with your item?

Tip: You can also use our product database, where you can find a lot of helpful information that may answer your questions.

We will be happy to check the problem with you and find a solution as quickly as possible so that you can use your item again. After a few details, we can offer you a direct solution depending on the problem with the item. Please note that our guarantee only covers material or manufacturing defects.

Wearing parts such as blades, lamps, batteries or HEPA filters that are subject to normal, individual wear and tear during use of the product are not covered by the guarantee. Please also note the care and maintenance instructions in the operating instructions for your device.